Fill the content gaps in your knowledge base & improve the productivity of your workforce
Break down content silos and unlock a unified view of information. SearchUnify connects to all your content repositories out of the box, giving your employees and customers instant access to the most relevant knowledge – regardless of where it lives. This means faster resolutions, improved self-service, and a more empowered workforce.
Fuel knowledge discovery and deliver personalized search results with the power of AI and machine learning. Our LLM-powered FRAG™ and SCORE frameworks analyze behavioral data, access permissions, search history, and user roles to deliver the most relevant content resulting in a highly personalized experience that boosts user satisfaction and drives deeper engagement.
Instantly identify subject matter experts within your organization. Our GenAI frameworks analyze digital footprints – including publications, records, and contributions – to automatically surface the most knowledgeable individuals for any given topic. This accelerates decision-making and connects employees with the right expertise at the right time.
Ensure seamless access to content across your enterprise while maintaining the security and integrity of your data with a search solution that allows you to define access permissions, whitelist and restrict IP addresses and maintains regulatory compliance with international certifications.
Make onboarding a breeze with intelligent conversational AI. Our AI taps into your enterprise knowledge base to answer L1 queries, provide personalized guidance, and even offer interactive tours and recommendations tailored to each new employee's role and needs.
Gain valuable insights into user search behavior with SearchUnify's powerful analytics. Identify popular search terms, content gaps, and areas for improvement. Archive outdated content, boost relevant articles, and continuously optimize your knowledge base for maximum impact.
Drive knowledge consumption with SearchUnify’s native connectivity for multiple enterprise digital properties
Boost employee productivity and redefine access to enterprise information with SearchUnify for Salesforce Platform
Leverage the power of cognitive search within Sharepoint to supercharge employee productivity, teamwork & knowledge collaboration
Amplify the capabilities of your documentation platforms and get rich content insights with SearchUnify for MadCap Flare
Create powerful knowledge discovery experiences for your customers and marketing teams with SearchUnify for AEM
SearchUnify optimizes the knowledge management lifecycle end-to-end. It helps in Knowledge Sourcing, Knowledge Capture and Creation, Knowledge Structure, Knowledge Discovery, Knowledge Sharing and Reuse, Knowledge Presentation, Knowledge Maintenance, and Optimization.
The new-generation cognitive search unifies disparate content sources and presents relevant, contextual, and personalized information, thereby improving content findability and user experiences.
FRAGTM stands for Federated Retrieval Augmented Generation. Integrated as a profanity layer within all our applications, this ensures a secure and personalized experience for all users with granular user permission controls. It retrieves only relevant and accurate information from the predefined set of data sources.
SearchUnify’s GenAI frameworks analyze digital footprints like publications, internal contributions, and records to surface the most knowledgeable individuals for a specific topic.
Yes, SearchUnify offers powerful analytics to track search trends, zero-result queries, and content performance, helping you optimize your knowledge management strategy.
Know the latest trends and best practices in customer support