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SearchUnify for
Microsoft Dynamics 365

Leverage intelligent search within Dynamics 365 to streamline support efforts and deliver elevated customer search experience

SearchUnify for <br>Microsoft Dynamics 365

Elevate Support Outcomes with a Enterprise Agentic Platform for Microsoft Dynamics 365

Leverage a unified set of search results and robust insights to drive knowledge-centred support

Experience the Power of Universal Connectivity

Instantly index content from enterprise platforms like Lithium, SharePoint, JIRA etc. with out-of-the-box connectors or a robust API, providing your customer support agents with a single set of unified results from practically anywhere, anytime!

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Experience the Power of Universal Connectivity

Transform Every Support Interaction with Relevance

Empower your agents to cut through the noise to get to the information they need when they need it. By learning which search outcomes are able to resolve cases based on previous user sessions, SearchUnify recommends content right within the case view and auto-tunes it so that the most helpful result appears at the top.

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Find SearchUnify on Microsoft AppSource

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Find SearchUnify on Microsoft AppSource

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Provide Actionable Insights for Proactive Decision-Making

Discover and fill content gaps, and identify potential issues much faster with rich insights into how your agents search for and use case-resolving content. Take advantage of extensive inbuilt reporting that is completely customizable!

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Provide Actionable Insights for Proactive Decision-Making

Customize the Search Interface to Best Match Your Data

Personalize search experiences with tailored layouts and advanced filters that make the experience engaging for users and help classify information for easier discovery

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Here's What the Best in Business Have to Say About SearchUnify

Read Reviews on G2

Read Reviews on Capterra

Read Reviews on Gartner Peer Insights

By using SearchUnify to harness the power of AI, Bluebeam was able to use technology to dramatically improve our customers’ support experience.

Jim Atkinson

President and Chief Customer Officer, Bluebeam, Inc.

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For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest.

Giri Iyer

Chief Customer Officer, Rubrik Inc.

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Master the Art of Self‑Service & Support

Know the latest trends and best practices in customer support

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Webinar

Building the Ultimate Agent Desktop

Watch Webinar

Success Story

SearchUnify and Microsoft Dynamics 365 Transform Enterprise Support

Download Success Story

E-Book

Demystifying KCS

Download E-Book

Datasheet

Intelligent Search for Microsoft Dynamics 365

Download Datasheet

Webinar

Building the Ultimate Agent Desktop

Watch Webinar

Success Story

SearchUnify and Microsoft Dynamics 365 Transform Enterprise Support

Download Success Story

E-Book

Demystifying KCS

Download E-Book

Datasheet

Intelligent Search for Microsoft Dynamics 365

Download Datasheet

Webinar

Building the Ultimate Agent Desktop

Watch Webinar

Success Story

SearchUnify and Microsoft Dynamics 365 Transform Enterprise Support

Download Success Story

Embark on the Journey of Next-Gen Customer Support and Experience

Don’t just believe everything we say. Not yet. Experience the power of unified cognitive technology and see how it helps you delight your customers, stakeholders, and employees. Take a live demo. It’s free!

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