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The Coexistence of Large Language Models and Enterprise Search: Examining the Path Forward

The Coexistence of Large Language Models and Enterprise Search: Examining the Path Forward

June 21, 2023

Discover the mesmerizing world of LLMs and their impact on enterprise search. Will they revolutionize how we search for information? Let's find out!

Transformer Models: The Ultimate Game Changer in Language Modeling

Transformer Models: The Ultimate Game Changer in Language Modeling

June 19, 2023

Transformers have revolutionized language models, driving remarkable advancement in NLP. The prime example is ChatGPT. How? Read the blog post to learn!

Leveraging Intelligent Chatbots to Convert Data Insights into Improved Customer Engagement and Retention

Leveraging Intelligent Chatbots to Convert Data Insights into Improved Customer Engagement and Retention

June 9, 2023

Are you tired of rudimentary bots delivering unsatisfactory responses to user queries? It’s time to leave them behind and deploy SUVA- an intelligent chatbot with analytics. Here’s why.

How Large Language Models Elevate Named Entity Recognition for Customer Support Success

How Large Language Models Elevate Named Entity Recognition for Customer Support Success

May 31, 2023

Large Language Models (LLMs) play a dynamic role in enhancing the precision and speed of Named Entity Recognition (NER) systems. How? This blog post explains!

How Case Clustering Can Improve Customer Support Team’s Efficiency

How Case Clustering Can Improve Customer Support Team’s Efficiency

May 16, 2023

Unleash the potential of case clustering in customer support. Read this blog to discover how it revolutionizes support operations by grouping similar cases.

Content Annotation: Enabling Smart Tagging to Improve Content Findability

Content Annotation: Enabling Smart Tagging to Improve Content Findability

April 28, 2023

Millions of data scientists worldwide struggle to annotate content. Learn how it is best done with SearchUnify in this blog post.

Intelligent Content Recommendation: The Key to Driving Personalized User Experience

Intelligent Content Recommendation: The Key to Driving Personalized User Experience

April 25, 2023

Discover the significance of intelligent content recommendations and how SearchUnify's AI and ML algorithms can help you achieve that. Read now!

K-NN Classifiers: The Secret Sauce Behind Robust Case Classification

K-NN Classifiers: The Secret Sauce Behind Robust Case Classification

April 20, 2023

Intelligent case classification is the need of the hour and so are K-NN classifiers. Learn how SearchUnify leverages its full potential. Click here.

Demystifying Contextual Query Embedding

Demystifying Contextual Query Embedding

April 3, 2023

How do machines decipher the context of queries? How do they generate results? With Query Embedding. This blog explains various embedding mechanisms in detail.

Intelligent Case Routing: Your AI-powered Wingman For Support Teams

Intelligent Case Routing: Your AI-powered Wingman For Support Teams

March 27, 2023

Intelligent case routing leverages AI and ML to route incoming tickets to the most appropriate support agent. Refer to this blog post to know more!

Ace Case Prioritization Like a Pro with AI

Ace Case Prioritization Like a Pro with AI

March 21, 2023

Prioritizing the tickets is an absolute necessity but it has to be administered intelligently. Discover why and how in this blog post.

Machine Learning: The Underlying Force to Get “Rich” Search Results

Machine Learning: The Underlying Force to Get “Rich” Search Results

February 9, 2023

Rich snippets help a brand win higher visibility and CTR. Check out this blog post to dig deeper & learn how ML plays a crucial role in extracting them.

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