Intelligent case routing leverages AI and ML to route incoming tickets to the most appropriate support agent. Refer to this blog post to know more!
Prioritizing the tickets is an absolute necessity but it has to be administered intelligently. Discover why and how in this blog post.
Rich snippets help a brand win higher visibility and CTR. Check out this blog post to dig deeper & learn how ML plays a crucial role in extracting them.
Machine Learning has revolutionized all walks of industries. But have you ever wondered how it fuels business outcomes? Enter SearchUnify’s ML Workbench! Read on to learn more.
Content Standard Checklist can help you decipher the broader picture of your article. Discover more about it and the best automation tool to skyrocket your efforts!
Customer sentiment analysis is the perfect way to understand how consumers perceive your brand. Wondering how to measure it? Read this blog and know whether your CX strategy is performing well or not.
Sentiment analysis is the gold standard to make any business grow. Explore why, how, and the best tool to do so in this blog. Click to read!
Semantic models help search engines to understand natural language & user intent. Read on to know how these algorithms deliver personalized results at full tilt