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Intelligent Case Routing: Your AI-powered Wingman For Support Teams

Intelligent Case Routing: Your AI-powered Wingman For Support Teams

March 27, 2023

Intelligent case routing leverages AI and ML to route incoming tickets to the most appropriate support agent. Refer to this blog post to know more!

Ace Case Prioritization Like a Pro with AI

Ace Case Prioritization Like a Pro with AI

March 21, 2023

Prioritizing the tickets is an absolute necessity but it has to be administered intelligently. Discover why and how in this blog post.

Machine Learning: The Underlying Force to Get “Rich” Search Results

Machine Learning: The Underlying Force to Get “Rich” Search Results

February 9, 2023

Rich snippets help a brand win higher visibility and CTR. Check out this blog post to dig deeper & learn how ML plays a crucial role in extracting them.

Machine Learning Is No Longer An Expert’s Arena: Incoming ML Workbench

Machine Learning Is No Longer An Expert’s Arena: Incoming ML Workbench

February 7, 2023

Machine Learning has revolutionized all walks of industries. But have you ever wondered how it fuels business outcomes? Enter SearchUnify’s ML Workbench! Read on to learn more.

Take Your Content Health Evaluation Several Notches Higher with Machine Learning

Take Your Content Health Evaluation Several Notches Higher with Machine Learning

January 23, 2023

Content Standard Checklist can help you decipher the broader picture of your article. Discover more about it and the best automation tool to skyrocket your efforts!

How to Measure the Efficacy of Your Sentiment Analysis Model

How to Measure the Efficacy of Your Sentiment Analysis Model

December 2, 2022

Customer sentiment analysis is the perfect way to understand how consumers perceive your brand. Wondering how to measure it? Read this blog and know whether your CX strategy is performing well or not.

Decode the Voice of the Customers with Sentiment Analysis

Decode the Voice of the Customers with Sentiment Analysis

November 3, 2022

Sentiment analysis is the gold standard to make any business grow. Explore why, how, and the best tool to do so in this blog. Click to read!

Semantic Search: The Key to Traverse Big Data & Produce Relevant Results Faster

Semantic Search: The Key to Traverse Big Data & Produce Relevant Results Faster

October 19, 2022

Semantic models help search engines to understand natural language & user intent. Read on to know how these algorithms deliver personalized results at full tilt

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