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About Support Driven

Support Driven is a leading online community dedicated to supporting people’s careers in Customer Support and transforming the Customer Support industry. It fosters collaboration and thought leadership by enabling members to network, ask questions, share expertise, and help each other via various community-led initiatives like the Aspire mentoring program, and at events like Support Driven Expo and Support Driven Leadership Summit.

Specialization in:

Knowledge Management and Culture AssessmentCustomer Satisfaction & Satisfaction

Modern Measurement Frameworks for Support LeadersCross-functional Collaboration

Training and Virtual WorkshopsCommunity Management

Intelligent Swarming and KCSProduct Support

Reach out to Support Driven

“We’re thrilled to announce our partnership with SearchUnify, a collaboration dedicated to equipping our community members with the tools and knowledge needed to unlock the potential of AI and enabling them to craft innovative and exceptional customer experiences while optimizing self-service solutions. Together with SearchUnify, we’re committed to propelling the Support Driven community into a new era of AI-driven excellence, where creativity and problem-solving thrive.”
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Scott Tran

CEO
Support Driven

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