Agent Helper

The Role of Agentic AI in Predictive Customer Support and Proactive Issue Resolution

The Role of Agentic AI in Predictive Customer Support and Proactive Issue Resolution

November 19, 2024

Discover how Agentic AI powers predictive customer support, reduces escalations, and boosts efficiency with SearchUnify’s Agent Helper.

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AI in Customer Support: Is it Here to Take Your Job or Make It Better?

AI in Customer Support: Is it Here to Take Your Job or Make It Better?

October 9, 2024

Explore how AI tools like SearchUnify's Agent Helper empower customer support agents, enhancing efficiency and delivering exceptional service without replacing jobs.

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SearchUnify Named Leader in G2 Summer 2024 Grid® Report for Enterprise Search Software
SearchUnify Named Leader in G2 Winter 2024 Grid® Report for Enterprise Search Software
SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search Software
SearchUnify Secures Leadership Position in G2 Grid® Report for Enterprise Search for the 18th Consecutive Quarter
SearchUnify Wins Gold Stevie® Award at the 2023 Asia-Pacific Stevie® Awards
SearchUnify Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service
SearchUnify Wins Bronze Stevie® Award In 2022 International Business Awards®
SearchUnify Honored with a Gold and a Silver Stevie at the 2022 Asia-Pacific Stevie® Awards
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Grazitti Interactive’s SearchUnify Cited as a “Strong Performer” Among Cognitive Search Platforms in Latest Evaluations By Independent Research Firm
SearchUnify Named Finalist for “Workforce Innovation of the Year” at CCW’s 2022 Excellence Awards
SearchUnify Honoured With the 2023 Future of Work Agent Experience Award, presented by TMC

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