AI in Customer Support

AI Leap in Customer Support: Opportunities & Challenges

AI Leap in Customer Support: Opportunities & Challenges

January 16, 2025

Explore AI’s promise and pitfalls in customer support. Learn how enterprise search bridges gaps, unifies systems, and empowers smarter solutions.

What Does the Llama 3.3 Release Mean for the Customer Support Industry?

What Does the Llama 3.3 Release Mean for the Customer Support Industry?

December 20, 2024

Discover how Meta's Llama 3.3 enhances multilingual support, improves efficiency, and reduces costs in customer support operations.

The 2025 Customer Support Playbook | Top 7 Trends to Watch

The 2025 Customer Support Playbook | Top 7 Trends to Watch

December 12, 2024

Discover how Agent Helper leverages Agentic AI for proactive support, predictive insights, and efficiency gains, enhancing CSAT and ROI.

The Role of Agentic AI in Predictive Customer Support and Proactive Issue Resolution

The Role of Agentic AI in Predictive Customer Support and Proactive Issue Resolution

November 19, 2024

Discover how Agentic AI powers predictive customer support, reduces escalations, and boosts efficiency with SearchUnify’s Agent Helper.