Chatbots

The Dark Side of Conversational AI | 7 Risks to Mitigate

The Dark Side of Conversational AI | 7 Risks to Mitigate

November 6, 2024

Discover the 7 risks of conversational AI that need to be addressed and learn how to mitigate these risks to ensure success.

The Rise of GenAI-powered Virtual Assistants for Business Success

The Rise of GenAI-powered Virtual Assistants for Business Success

February 20, 2024

Do you often face support escalations when your chatbot fails to provide suitable solutions to your customers? Read more to see how GenAI solves this problem.

The Verdict on Large Language Models (LLMs): Boon or Bane?

The Verdict on Large Language Models (LLMs): Boon or Bane?

January 29, 2024

Dive into the buzz around Large Language Models (LLMs) – the hottest topic in town. Boon or bane? Uncover the verdict right here!

Future-Proofing Customer Experiences with GenAI: A Glimpse into 2024 and Beyond

Future-Proofing Customer Experiences with GenAI: A Glimpse into 2024 and Beyond

November 9, 2023

Discover key generative AI trends that can take your customer experience to the next level, and provide you an edge in today’s competitive world.

Understanding Unstructured Search & Why It Matters to Enterprises

Understanding Unstructured Search & Why It Matters to Enterprises

September 14, 2023

Unlock valuable insights by harnessing the power of AI & ML and revolutionizing enterprise discovery with unstructured search. Learn more in this blog!

Less Is More: Enabling LLM-powered Chatbots to Generate Relevant Answers with Curated, Accurate Information

Less Is More: Enabling LLM-powered Chatbots to Generate Relevant Answers with Curated, Accurate Information

August 23, 2023

LLMs are commended on their ability to perform various tasks. But did you know that less amounts of highly accurate data can fetch you better results? Learn more!

Chatbot Revolution: How Large Language Models are Shaping the Future of Customer Support

Chatbot Revolution: How Large Language Models are Shaping the Future of Customer Support

July 26, 2023

LLM-Powered chatbots when integrated with SearchUnifyFRAG<sup>TM</sup> can generate more accurate and contextual responses. How? Join our upcoming webinar to learn more!

How Large Language Models are Revolutionizing the Value of Conversational Technology

How Large Language Models are Revolutionizing the Value of Conversational Technology

July 12, 2023

Discover the power of Large Language Models in enabling chatbots to provide relevant responses, reduce support costs, and scale effortlessly. Read the blog to learn more.

2022 – The Year We Met AI Bots

2022 – The Year We Met AI Bots

February 22, 2023

ChatGPT is intended to work like a human conversation, exchanging information back and forth with the user. Check out this blog to know more!

How to Successfully Proliferate Conversational AI Into Your Corporate-Wide CX Strategy

How to Successfully Proliferate Conversational AI Into Your Corporate-Wide CX Strategy

July 2, 2021

Wondering how to fit chatbots in your corporate-wide CX strategy? Here’s a crisp blog post to get you started!

NLQA- The Brain Behind Blistering-Fast Chatbot Responses

NLQA- The Brain Behind Blistering-Fast Chatbot Responses

March 31, 2021

Wondering how smart algorithms communicate? This blog post explains how Chatbots leverage the power of NLQA to give accurate & fast responses in human language

6 Factors that Make the Final Buy or Build Chatbot Decision Easier

6 Factors that Make the Final Buy or Build Chatbot Decision Easier

February 25, 2021

Wondering whether to build or buy a chatbot? Read this ultimate guide which gives you 6 factors to evaluate and finalize the best fit for your organization.