Chatbots

5 Ways to Measure the Success of Chatbots for Support

5 Ways to Measure the Success of Chatbots for Support

February 10, 2021

How to measure the effectiveness of chatbots? Discover the top 5 KPIs to analyze, track the performance and success rate of your Chatbot with this blog.

Understanding the Biggest Roadblocks to Chatbot Success & How to Overcome Them

Understanding the Biggest Roadblocks to Chatbot Success & How to Overcome Them

January 21, 2021

Read to know how Chatbots can enhance or diminish customer satisfaction. Also find ways to implement self service to elevate your user experience.