Cognitive Search

How Chatbots & Large Language Models are Weaving the Future of Digital Experience

How Chatbots & Large Language Models are Weaving the Future of Digital Experience

May 31, 2023

Chatbots have experienced a significant boost in their capabilities, thanks to the incorporation of LLMs. Here’s all you need to know about LLMs and chatbots based on them.

Driving Self-service with Search Insights & Augmented Intelligence: A Success Story

Driving Self-service with Search Insights & Augmented Intelligence: A Success Story

May 30, 2023

A leading SaaS platform has never been on the edge. Explore how it achieved self-service success with AI and search insights. Read this blog to know more.

How Headless LMS and Cognitive Tech Help Deliver Optimum Customer Experiences

How Headless LMS and Cognitive Tech Help Deliver Optimum Customer Experiences

March 30, 2023

UX greatly impacts how consumers perceive your brand. Headless LMS allows greater flexibility and control over the UX, and numerous other advantages. Keep reading to learn more.

How to Make the Most of Your SearchUnify Free Trial

How to Make the Most of Your SearchUnify Free Trial

March 1, 2023

Taking SearchUnify’s free trial will help you gain an insight into our platform’s functioning, minus the long-term commitment! Curious to know more? Keep reading.

Voice of Customer (VoC) for Customer Experience & Why You Need It

Voice of Customer (VoC) for Customer Experience & Why You Need It

January 4, 2023

Incorporating voice of the customer in your support and self-service content is crucial to seamless user experiences and improved content findability. Read this blog post to learn more.

5 Key Considerations for Evaluating Enterprise Search Vendors

5 Key Considerations for Evaluating Enterprise Search Vendors

December 27, 2022

Orgs are leveraging federated search tools to improve customer experience. Read on to know the top 5 considerations while evaluating your enterprise search vendor.

Move the Needle on Content Findability with OOTB Native Connectivity

Move the Needle on Content Findability with OOTB Native Connectivity

September 30, 2021

The core mission of cognitive platforms is to index content securely from a variety of sources. Read this blog to know why OOTB Connectors are leading the way.

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

How Cognitive Search Platforms Have Become Indispensable Across Enterprise Teams

August 12, 2021

Turn your enterprise data into your biggest advantage with cognitive search platforms. How? This blog post details.

How Search Analytics Turn Your Content Strategy up to Eleven

How Search Analytics Turn Your Content Strategy up to Eleven

August 3, 2021

Intelligent search analytics can do wonders in your support outcomes. Leveraging ML, NLP, & NLU, it helps you gain valuable insights into customer behavior & search patterns. This blog explains how.

4 Key Considerations for Choosing the Right Cognitive Search Vendor

4 Key Considerations for Choosing the Right Cognitive Search Vendor

July 27, 2021

The cognitive search vendor selection process can be very complicated. This blog will show you how to analyze your enterprise requirements, prospective vendors, and more.

8 Focus Areas for Building an Efficacious E-Learning Strategy

8 Focus Areas for Building an Efficacious E-Learning Strategy

July 21, 2021

Digitized learning is quite resource-intensive. This blog post explains how you can create a foolproof e-learning strategy & empower your teams to self-learn, thus bringing down resource requirements.