Conversational AI

Crafting Human-like Interactions: Emotional Intelligence in Conversational AI

Crafting Human-like Interactions: Emotional Intelligence in Conversational AI

November 20, 2024

Learn how emotional intelligence in conversational AI can improve customer experience and will help organizations redefine the customer support landscape.

The Dark Side of Conversational AI | 7 Risks to Mitigate

The Dark Side of Conversational AI | 7 Risks to Mitigate

November 6, 2024

Discover the 7 risks of conversational AI that need to be addressed and learn how to mitigate these risks to ensure success.