Customer Support Transformation

From Good to Great: How Accela Leveraged AI-Powered Search and Conversational AI to Achieve a 99.7% Self-Service Cost Saving

From Good to Great: How Accela Leveraged AI-Powered Search and Conversational AI to Achieve a 99.7% Self-Service Cost Saving
September 19, 2024

Accela saved 99.7% on self-service costs with AI-powered search and conversational AI. Discover how they did it and explore the potential of generative AI.

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