Customer Support

Chatbots Unleashed: Transforming Businesses with Conversational & Contextual AI

Chatbots Unleashed: Transforming Businesses with Conversational & Contextual AI

October 19, 2023

Conversational chatbots help you tackle multiple issues with just one solution. Read this blog to know how they can help your business grow!

6 Chatbot Trends to Watch Out for in 2024 & Beyond

6 Chatbot Trends to Watch Out for in 2024 & Beyond

October 17, 2023

Chatbots have come a long way, from handling basic queries to having intelligent conversations. What’s more on the horizon? Keep reading to know more!

New vs. Known Case Analysis: Unlocking Proactive Support Excellence

New vs. Known Case Analysis: Unlocking Proactive Support Excellence

October 10, 2023

Unveil the secrets of proactive support with our latest blog on New vs. Known Case Analysis and elevate your customer support game today with the help of Knowbler!

The Costly Conundrum of Reactive Customer Support

The Costly Conundrum of Reactive Customer Support

October 5, 2023

Transitioning to proactive support is no small feat. But, with the New vs. known Case analysis, the shift becomes smoother. Read to know more.

SearchUnifyFRAG<sup>™</sup>: Optimizing Large Language Models (LLMs) for Context-aware and Personalized Support Experiences

SearchUnifyFRAG: Optimizing Large Language Models (LLMs) for Context-aware and Personalized Support Experiences

September 18, 2023

SearchUnifyFRAGTM (Fragmented Retrieval Augmented Generation) enhances LLMs for more accurate, context-aware, and personalized support experiences. Read more!

How Enterprise Search Boosts Self-Service

How Enterprise Search Boosts Self-Service

September 14, 2023

Enhance self-service capabilities and unlock limitless possibilities for your business. Jump right in and read more now!

Streamlining Knowledge Discovery and Management with Enterprise Search

Streamlining Knowledge Discovery and Management with Enterprise Search

September 14, 2023

Want to know how knowledge management boosts productivity, enhances decision-making, and a lot more? This post explains. Click to know!

Transform Support and Knowledge Management with Federated Search

Transform Support and Knowledge Management with Federated Search

September 14, 2023

Discover how Federated Search transforms support and knowledge management, enhances productivity, and unlocks untapped potential. Read our blog post now!

Structured Search: The Key to Precision, Relevance, and Personalization

Structured Search: The Key to Precision, Relevance, and Personalization

September 14, 2023

Stay ahead of the competition with structured search. Boost search relevancy, unlock valuable data insights, and gain a lot more. Read this blog now!

All You Need to Know About Leveraging Generative AI for Customer Support

All You Need to Know About Leveraging Generative AI for Customer Support

September 8, 2023

Are you considering whether generative AI is the right solution for your customer support requirements? These FAQs can provide the answers you’re looking for!

Dreamforce 2023: Your Complete Guide to Maximizing The Ultimate Tech Experience

Dreamforce 2023: Your Complete Guide to Maximizing The Ultimate Tech Experience

August 31, 2023

Dreamforce 2023, one of the biggest tech events of the year, is around the corner. Learn how you can make the most out of your experience in this blog post.

Your Go-to Guide to Assessing and Quantifying Enterprise Search Success

Your Go-to Guide to Assessing and Quantifying Enterprise Search Success

August 2, 2023

Evaluate, measure, and quantify the effectiveness of your enterprise search solution with laser-focused analytics. How? This blog explains more!