Generative AI

2022 – The Year We Met AI Bots

2022 – The Year We Met AI Bots

February 22, 2023

ChatGPT is intended to work like a human conversation, exchanging information back and forth with the user. Check out this blog to know more!

8 Essential CX Metrics to Measure Customer Self-Service Success

8 Essential CX Metrics to Measure Customer Self-Service Success

October 27, 2020

Businesses often struggle to evaluate their self-service channels. But how do you fix that? With the help of these crucial self-service metrics explained in this blog.