LLM

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG<sup>TM</sup>

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG^TM

September 30, 2024

Explore fine-tuning LLMs vs. contextualizing with SearchUnifyFRAG™ for personalized support, offering efficiency without the complexity of extensive fine-tuning.

LLM, Natural Language Processing, AI, Large Language Model, Customer Service, Customer Experience

Customer Service Chatbots: The Journey from Robotic to Context-rich, Personalized Conversations

July 8, 2024

Natural Language Processing (NLP) and large Language Models (LLMs) have revolutionized chatbots, ushering in a new era of meaningful conversations. This blog reveals!