LLMs

AI in Customer Support: Is it Here to Take Your Job or Make It Better?

AI in Customer Support: Is it Here to Take Your Job or Make It Better?

October 9, 2024

Explore how AI tools like SearchUnify's Agent Helper empower customer support agents, enhancing efficiency and delivering exceptional service without replacing jobs.

RAG Optimization: Metrics, & Tools for Enhanced LLMs Performance

RAG Optimization: Metrics, & Tools for Enhanced LLMs Performance

September 30, 2024

RAG optimization is key to improving LLM accuracy and reliability. Discover essential evaluation metrics and frameworks to enhance RAG performance. Read more.

Leverage GenAI to Transform Your Knowledge Management Lifecycle

Leverage GenAI to Transform Your Knowledge Management Lifecycle

August 22, 2024

Explore how GenAI is revolutionizing the knowledge management lifecycle, i.e., Knowledge sourcing and knowledge generation. Click here to read more.

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

August 14, 2024

The future of community management is here. Check out our recent conversation with a community manager to find out how AI-powered search is shaping the industry

Open Source LLMs: Pros and Cons for your Organization Adoption

Open Source LLMs: Pros and Cons for your Organization Adoption

June 27, 2024

Open Source LLMs: Friend or Foe? Checkout this blog to weigh the pros and cons and see if these AI models fit your business requirements.

Generative AI and LLMs: The Duo’s Epic Battle Against Data Privacy

Generative AI and LLMs: The Duo’s Epic Battle Against Data Privacy

March 1, 2024

Explore data privacy in GenAI-powered enterprise search and learn how to empower data security with Federated Retrieval Augmented Generation (FRAG).

Mastering the Solve & Evolve Loop: A Deep Dive into LLM-Powered Solutions for Knowledge Management Success

Mastering the Solve & Evolve Loop: A Deep Dive into LLM-Powered Solutions for Knowledge Management Success

February 15, 2024

The KCS solve and evolve loop is your gateway to acing knowledge management, and GenAI provides all the help you need. Keep reading to learn more.

SearchUnify 2023: A Comprehensive Year in Review

SearchUnify 2023: A Comprehensive Year in Review

February 1, 2024

From G2 Grid leadership to groundbreaking GenAI-powered solutions, explore SearchUnify's 2023 journey and anticipate what 2024 holds for innovation and excellence.

The 5 Biggest Generative AI Trends That Are Shaping 2024

The 5 Biggest Generative AI Trends That Are Shaping 2024

December 7, 2023

Discover 2024's top Gen AI trends: Quantum AI, Web3 synergy, Multimodal Gen AI, and emotion-infused virtual assistants. Dive in for a tech revolution!

Community Trends to Keep on Your Radar for 2024 & Beyond

Community Trends to Keep on Your Radar for 2024 & Beyond

November 2, 2023

Online communities allow brands to engage with their customers on a personal level. Find out how generative AI will elevate community experiences in the future!

A Culture of Starvation: Lessons Learned from TSIA World Envision 2023

A Culture of Starvation: Lessons Learned from TSIA World Envision 2023

October 27, 2023

Through vivid examples and real-world case studies shared at the event, the blog highlights how dismantling silos can enhance customer experiences. Read More.

6 Chatbot Trends to Watch Out for in 2024 & Beyond

6 Chatbot Trends to Watch Out for in 2024 & Beyond

October 17, 2023

Chatbots have come a long way, from handling basic queries to having intelligent conversations. What’s more on the horizon? Keep reading to know more!