Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.
Mamba ‘23 is out! This blog is a quick rundown of the vision behind it and how SearchUnify is forging ahead in the realm of personalization.
AI & cognitive technology connects businesses to users on a personal level. But how does this augment CX strategies and improve sales, here’s how.
Personalization at scale is easier said than done. This blog post explains practical ways in which a company can achieve it and stay ahead of the personalization curve.
Read on to know how you can leverage the power of machine learning, AI and cognitive technology for conversion rate optimization and increased website sales.
ML and NLP combined search solutions are what you need to enhance the user experience on your community website. Read on to know more.
