Discover how Meta's Llama 3.3 enhances multilingual support, improves efficiency, and reduces costs in customer support operations.
Ready to revolutionize your customer support? Dive into this insightful blog uncovering the top trends for 2024 & stay ahead in the world of support.
Unveil the secrets of proactive support with our latest blog on New vs. Known Case Analysis and elevate your customer support game today with the help of Knowbler!
Transitioning to proactive support is no small feat. But, with the New vs. known Case analysis, the shift becomes smoother. Read to know more.
Proactive support is something that’s much talked about but less achieved feat by organizations. This blog post lists the top five hurdles and how you can overcome them.
Many reports from leading research institutes have emphasized the role of CX going forward and a new year means new trends to look out for. In this post, we’ve rounded up five customer experience trends that businesses should bet on to prevail.