SearchUnify

What Does the Llama 3.3 Release Mean for the Customer Support Industry?

What Does the Llama 3.3 Release Mean for the Customer Support Industry?

December 20, 2024

Discover how Meta's Llama 3.3 enhances multilingual support, improves efficiency, and reduces costs in customer support operations.

Is Your Support Strategy Stuck in the Past? See How Cornerstone OnDemand Achieved a 98% Self-Service Resolution Rate

Is Your Support Strategy Stuck in the Past? See How Cornerstone OnDemand Achieved a 98% Self-Service Resolution Rate

December 2, 2024

Discover how Cornerstone OnDemand revamped its support strategy with AI-powered solutions, achieving a 98% self-service resolution rate and boosting CSAT. Learn how to overcome siloed knowledge, limited insights, and fragmented search for scalable support excellence.

Why Your Contact Center Can’t Afford to Ignore AI?

Why Your Contact Center Can’t Afford to Ignore AI?

August 14, 2024

Revamp your contact center with AI. Overcoming challenges, boosting efficiency, and enhancing customer satisfaction. Discover SearchUnify AI-powered solution, SUVA.