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Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG<sup>TM</sup>

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAGTM
September 30, 2024

Explore fine-tuning LLMs vs. contextualizing with SearchUnifyFRAG™ for personalized support, offering efficiency without the complexity of extensive fine-tuning.

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SearchUnify Named Leader in G2 Summer 2024 Grid® Report for Enterprise Search Software
SearchUnify Named Leader in G2 Winter 2024 Grid® Report for Enterprise Search Software
SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search Software
SearchUnify Secures Leadership Position in G2 Grid® Report for Enterprise Search for the 18th Consecutive Quarter
SearchUnify Wins Gold Stevie® Award at the 2023 Asia-Pacific Stevie® Awards
SearchUnify Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service
SearchUnify Wins Bronze Stevie® Award In 2022 International Business Awards®
SearchUnify Honored with a Gold and a Silver Stevie at the 2022 Asia-Pacific Stevie® Awards
SearchUnify’s Intelligent Chatbot Named Winner in 2022 Artificial Intelligence Excellence Awards
SearchUnify Wins Gold Globee® Award for Mamba ’23
SearchUnify Crowned Champion in 2024 Emotional Footprint Report by SoftwareReviews
Grazitti Interactive’s SearchUnify Cited as a “Strong Performer” Among Cognitive Search Platforms in Latest Evaluations By Independent Research Firm
SearchUnify Named Finalist for “Workforce Innovation of the Year” at CCW’s 2022 Excellence Awards
SearchUnify Honoured With the 2023 Future of Work Agent Experience Award, presented by TMC

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