Engagement is the holy grail of online communities like – Khoros. It plays a crucial role in fostering long-term relationships between a brand and its customers. Communities enable easy access to experts, are a trusted source to solve problems and enable users to share their experiences.
Well, what if we tell you there is a way to shake things up on your community and redefine user experience? We are talking about streamlining your knowledge discovery, leveraging behavioral insights, and delivering relevant results for a thriving community. SearchUnify does all that & much more! It unifies knowledge scattered across your enterprise and drives engagement by delivering the most relevant results to your community users. Take a look at this short video to know more.